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FREQUENTLY ASKED QUESTIONS

Which category should I be in?

What criteria am I being judged on?

How long does my park need to be in business to be eligible for the Park of the Year Award?

Are there any restrictions to the number of PDF's, images and videos that I can upload?

Are there any restrictions to the size of the PDF's images and videos that I can upload?

Do I have to include PDFs, images or videos?

Do I have to fill out the entry all at once or can I save it and come back to it later?

How long will it take me to submit my entry?

When is the deadline for award submissions?

Who can I contact if I have questions?

 

Q: Which category should I be in?
A: The Park of the Year Award is broken down into four (4) different park sizes (Small, Medium, Large and Mega) and is presented to an ARVC RV park or campground member that delivers an extraordinary guest experience as a result of all-around excellence in operations, professionalism, marketing, customer service and industry involvement. Here is the breakdown of each park size:

Small: 1-100 Sites
Medium: 101-250 Sites
Large: 251-499 Sites
Mega: 500 + Sites

The Plan-It Green Friendly Park Award is broken down into two (2) different park sizes (Small/Medium and Large/Mega) and is presented to an ARVC RV park or campground member that is currently enrolled in the Plan-It Green Friendly Park program and continues to show leadership, innovation and commitment to running a green park. Here is the breakdown of each park size:

Small-Medium: 1-250 Sites
Large-Mega: 251+ Sites

The Supplier of the Year Award is presented each year to an industry supplier that exemplifies excellence in product solutions, innovation, customer service and support.  Submissions must be accompanied by three arvc member references; letters are generated in your submission form.

All categories are self-nominated.

Q: What criteria am I being judged on?
A: You will be judged on the following criteria:

Park of the Year Award:

Your Park's Guest Experience (25%)                                     

The guest experience you provide at your park helps set you apart from your competition and encourages campers to choose your park over the many other recreational and vacation options available to them.  Many factors, including, but not limited to, value, your park’s visual appeal, site options, amenities and services, are required to deliver an exceptional guest experience. Overall, it involves setting an expectation for your guests’ experience and then delivering on that expectation.

Marketing (25%)                                                                                          

There is no “one size fits all” approach to developing an effective marketing plan for a campground or RV park. It takes the right mix of online, print and promotional strategies that will appeal to your specific target market. It’s also important to be able to measure the effectiveness of each element in your marketing mix so you can make adjustments as necessary.    

Customer Service (25%)

Everyone loves to visit a park that runs smoothly.  Many factors, including everything from keeping your park clean to ensuring guests’ safety, are essential to a well-run park. How do you and your team create a worry-free visit for your guests? 

Industry Involvement (10%)                                                                                   

Involvement in the outdoor hospitality industry can be essential to the growth and success of your park because it enables you to see the “bigger picture” and, in turn, take what you learn and apply it to your own park. 

Why do you believe your park should win? (15%)


Plan-It Green Friendly Park Award:

Green Criteria (50 pts)

  • Actively demonstrates and communicates conservation and recycling practices to employees and guests
  • Park provides recycle bins for cans, paper, glass and plastic                                               
  • Park uses energy-saving products and appliances                                                                              
  • Park uses motion sensors or other lighting control devices                                                   
  • Park uses non-toxic biodegradable cleaning products                                                                    
  • Park invests in landscaping practices and techniques that minimize water usage                                  
  • Park landscaping consists of wood chip, pebble, paved, or grass paths                             
  • Park uses post-consumer recycled products                                                                           
  • Park participates in on-site organic composting                                                              
  • Park utilizes energy efficient lighting products and solutions                                          
  • Park uses programmable devices and/or timers for thermostats and/or sprinkler systems 
  • Park utilizes renewable energy power sources                                                                   
  • Park uses low voltage lighting kits to light walkways, patios, decks, etc.           
  • Park uses water-saving faucets, toilets, shower heads, water heaters and/or laundry
  • Park utilizes recycled water systems                                                                           
  • Park recycles hazardous waste materials (i.e.: batteries, electronics, toxic chemicals)

Park's Green Implementation and Results (50 pts)

  • Cost savings and/or benefits
  • Camper participation
  • Staff training and education
  • Examples for other businesses

 

Supplier of the Year

Product/Service Offering (35%)

Being part of the arvc community allows you to create lasting business relationships. Describe how your company serves the outdoor hospitality industry through your products and services.

Customer Service (35%)

The most effective suppliers are those who take the time to truly understand their customers’ needs and then provide the best possible solutions and service to meet those needs. 

Commitment to the Outdoor Hospitality Industry (30%)

Becoming actively involved in the outdoor hospitality industry is essential to your success in working with park owners because your involvement can give you greater insights into their changing needs.  

Q: How long does my park need to be in business to be eligible for the Park of the Year Award?
A: Your park must have be in business for at least one (1) year to be eligible for the Park of the Year Award.

Q: Are there any restrictions to the number of PDF's, images and videos that I can upload?
A: Yes, each section allows between 1 and 5 files to be uploaded, depending on the award category.

Q: Are there any restrictions to the size of the PDF's images and videos that I can upload?
A: There is no restriction on the file size. We highly encourage you upload high-res images. Avoid using photos taken directly from social media accounts as they are not high-res images.

Q: Do I have to include PDFs, images or videos?
A: No, you do not have to include PDFs, images or videos, but they will help enhance your entry. These entries are to give the judges an overview of your park based on the judging criteria. We have provided text boxes, PDF, images and video uploading capabilities to help you best showcase your park.

Q: Do I have to fill out the entry all at once or can I save it and come back to it later?
A: You may save your entry at any point and come back to it at any time before the submission deadline.

Q: How long will it take me to submit my entry?
A: This will depend on how detailed your entry is. It will not take long to upload any PDFs, images or videos, but the amount of information you want to provide based on the criteria will determine how long it will take you to complete.

Q: When is the deadline for award submissions?
A: Wednesday, Sept. 7, 2022

If you have any questions or concerns please contact our MEMBERSHIP DEPARTMENT.

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